Sometimes people ask us if we price match, and you might be slightly disappointed to know that we do not - until you hear why:
To put it plainly, we here at Zuccarini believe in providing best-in-the-business service, and we're just not willing to compromise on that. If we tried to match every sale price of every online retailer out there, we wouldn't be able to offer that top-tier, white glove experience our customers have come to expect. Also, in the spirit of operating in alignment with ethical business practices, we're always careful to honour the MAP (Minimum Advertised Price) pricing set for our region.
Whereas most companies are happy to sell their products as is and send you on your way (perhaps wondering if you got the right thing or even know how to use it properly), Zuccarini's default mode is set to offering only outstanding service at every step of the way - before, during, and well after your purchase.
When you purchase espresso equipment from us - actually, even if you're just considering it - we go above and beyond the call of duty to make sure you're getting the best possible experience. (Don't believe me? Take a look at our google reviews).
If you're not sure what kind of equipment is right for you, our experts will spend as much time with you as you need to figure it out. First time buying an espresso machine and no idea where to start? We got you! Want to stop by our showroom and test out every machine we sell? No problem! Deliberating between a few options and need help making a pros & cons list? Let's do it! The point we're trying to make is: we'll do whatever we can to make sure you walk away feeling like you've absolutely made the right choice.
But it doesn't end there - when you feel confident you've found the right thing, our technicians will thoroughly bench-test, prep, and program your equipment to make sure everything is working as it should. Our sales & training team will also provide you with complimentary one-on-one barista training and after-care support, so you're equipped with the knowledge and skills to properly use and maintain your equipment for many years to come.
So, if you're simply looking for the cheapest deal, Zuccarini may not be the right fit for you. But, if you're looking for fair pricing, industry-leading service & support, and a long-term partner on your journey to excellent espresso, we're your people!